Expert Queue
Expert Queue
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    • Home
    • About Us
      • About Expert Queue
      • Our Approach
      • Our Value Proposition
      • Why Expert Queue
    • Our Services
      • Business Research
      • Expert Calls
      • B2B Surveys
      • B2C Surveys
      • Focus Group Discussions
    • Industries Served
    • Contact Us
  • Home
  • About Us
    • About Expert Queue
    • Our Approach
    • Our Value Proposition
    • Why Expert Queue
  • Our Services
    • Business Research
    • Expert Calls
    • B2B Surveys
    • B2C Surveys
    • Focus Group Discussions
  • Industries Served
  • Contact Us

TYPES OF B2C SURVEYS

Voice of customer

Net Promoter Score

Net Promoter Score

 Designed to go beyond surface-level feedback, allowing companies to understand the underlying reasons behind customer sentiments 

Net Promoter Score

Net Promoter Score

Net Promoter Score

 We specialize in designing and implementing effective NPS surveys tailored to client's business needs

Brand Awareness

Price Sensitivity

Price Sensitivity

 Help gauge the visibility of brand in the marketplace and assess consumer perceptions and associations. By collecting data on brand recall, recognition, and familiarity, our surveys provide valuable insights into your brand's positioning and effectiveness in reaching its audience 

Price Sensitivity

Price Sensitivity

Price Sensitivity

 Through carefully designed questions, price sensitivity surveys assess consumer perceptions of value, willingness to pay, and the trade-offs they are willing to make between price and quality. By analyzing responses, businesses can identify price thresholds, determine optimal pricing models, and predict how competitors’ pricing may influence market dynamics

METHODOLOGY

We utilize a robust methodology that includes online surveys and in-depth phone interviews to conduct critical assessments such as Voice of the Customer analyses, Net Promoter Score evaluations, Brand Awareness studies, and Price Sensitivity assessments, allowing us to capture nuanced customer feedback and preferences that drive informed business strategies  

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